Projector
Monitor
Lighting
Interactive Display | Signage
Remote Work & Learning
Explore Docks and Hubs
USB-C Hybrid DockBenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.
Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.
Please check your cookie settings below and turn on any cookies you’re happy with.
“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.
If you've chosen to block third-party cookies on your browser, your cookie preferences won't carry over from benq.eu to benq.xx and vice versa. Please make sure to set your cookie preferences in both places.
On
These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided.
On
Off
These cookies allow the website to remember choices you make to give you better functionality and personal features.
On
Off
These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies.
BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.
Projector
Monitor
Lighting
Interactive Display | Signage
Remote Work & Learning
Explore Docks and Hubs
USB-C Hybrid DockProjector
Monitor
Lighting
Interactive Display | Signage
Remote Work & Learning
Store
If the DP1310 doesn't turn on, try the following:
- Use the included power adapter & power cord.
The DP1310 comes with a 180W power adapter. To optimize the product's
performance, use the power adapter and power cord included in the box and
plug the power cord into a power outlet.
- Power on the DP1310:
Long press the round power button at the front of the DP1310 for three
seconds to power on.
If you have already tried the above and still can't not solve the problem, please contact BenQ Customer Support for further assistance and describe in full which troubleshooting steps you have performed so they can assist you more efficiently.
Applicable Models
beCreatus DP1310
Thanks for letting us know. How would you describe this FAQ?
Thanks for your feedback!