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BenQ CEE Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Can I use any USB-C cable instead of the bundled BenQ USB-C cable?

09-14-2023

Strictly speaking, yes, you can use USB-C cables other than the one provided in the box as long it they have the exact same specifications. However, the cable that BenQ provides has undergone numerous tests. Thus, it has better compatibility with DP1310, so it is strongly encouraged to use it. You can also purchase additional USB-C cables from the BenQ official website. 

If you prefer using other USB-C cables, please make sure they meet the following specifications so you'll get the best performance possible from the DP1310: 

1. Transmission rate: USB 3.2 Gen 2 x 1 (10Gbps) or above

2. Charging capacity: 20V 5A or above

3. Image frame refresh rate: up to 4K 60Hz

Applicable Models

USB-C Hybrid Dock

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