Welcome to BenQ CEE Europe

BenQ CEE Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

How can I change my BenQ cookie settings?

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

Please check your cookie settings below and turn on any cookies you’re happy with.

“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.

If you've chosen to block third-party cookies on your browser, your cookie preferences won't carry over from benq.eu to benq.xx and vice versa. Please make sure to set your cookie preferences in both places.

  • On

    Strictly necessary cookies

    These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided.

    See list of strictly necessary cookies

  • On

    Off

    Functional cookies

    These cookies allow the website to remember choices you make to give you better functionality and personal features.

    See list of functional cookies

  • On

    Off

    Performance cookies

    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies.

    See list of performance cookies

BenQ CEE Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

Cookie Settings Find More
Price Qty

How can I troubleshoot a failed firmware upgrade via Display Quickit?

05-21-2024

Please check below the notes or refer to our FAQ video for more details.

  • Check if your monitor model is compatible with Display Quickit.
  • Check if your operating system is compatible with Display Quickit.
  • Check if the connection is active.
  • Disable any anti-virus software.
  • Run BenQ Display Quickit by using an administrator account.
  • Remove any USB hubs and USB cables from the monitor and your computer before starting the update process.
  • For Windows, unzip the file in the root directory of C:\ or D:\, then execute it.
  • For Mac, move the file to Applications and execute it.
  • Use Reset All in the monitor OSD and power button off/on.

Please provide the Display Quickit log to your BenQ local service center for further assistance if you still can't update via Display Quickit. Please refer to the video for how to get the log file for Display Quickit.

Applicable Models

BL2485TC, BL2785TC, BL2790QT, BL3290QT, EW3880R , EX240, EX270M, EX270QM, EX2710Q, EX2710R, EX2710U, EX3210R, EX3210R, EX3210U, EX3410R, EX3415R, EX480UZ, GW2485TC, GW2785TC, GW2790QT, GW3290QT, PD2506Q, PD2705U, PD2705UA, PD2706U, PD2706UA, PD2725U, PD3205U, PD3205UA, Display QuicKit, EW3880R , EX321UX, GW2486TC, BL2486TC, GW2786TC, BL2786TC, MA270U, MA320U

Show less arrow-up

Was this information helpful?

Yes No
TOP