Why do I see a pop-up on my laptop's home screen when I connect a BenQ InstaShow VS20 button?

07-14-2023

Last updated Dec 22, 2023

You will see a pop-up on your home screen after connecting a VS20 button to your laptop. It’s the VS20 button's built-in driver, which enables your laptop to access the VS20 host receiver.

auto wifi connect

The built-in driver inside the button help your laptop recognize VS20’s Wi-Fi network

The driver is a secure, encrypted, and read-only file, enabling your laptop to recognize and connect to the Wi-Fi network of the VS20 button.

*Please note that if you are a user of the InstaShow WDC series, you will not experience the same pop-up. This is because the WDC button does not require the use of a Wi-Fi network.

Firmware 1.04 :

( Release Date: Nov 30, 2023)

The IT policies vary across different companies. If your company requires laptops to connect to its restricted Wi-Fi network, please disable this function by following the steps below:

Log in to the Host's Web Management interface > go to the Advanced Settings menu > locate and check the 'Button (TX) USB Setting' > Uncheck 'Auto Connection (Storage)’

diable auto wifi connect

Go to the Host's Web Management interface and uncheck the 'Auto Connection (Storage)' option to prevent the built-in driver from automatically activating whenever the Button is inserted.

Firmware version: 1.04

Applicable Models

VS20

Was this information helpful?