Why can't I cast to InstaShare 2 Host?

04-18-2024

Please kindly check the following:

1. Make sure the client app/software is for InstaShare 2.

2. Make sure to enable the ports which are needed for InstaShare 2.

3. Make sure the client app/software and the host on BenQ display are connected to the same
    network.

4. When client app/software and the host on BenQ display are in different VLANs, make sure that the
    network of the school/enterprise supports inter-vLAN connection.

Applicable Models

CP6501K, CP8601K , CS6501, CS7501, CS8601, RP6502, RP7502, RP8602, RM5502K, RM6502K, RM7502K, RM8602K, RE6501, RE7501, RE8601, RE9801, SL4302K, SL5502K, SL6502K, SL7502K, SL8502K, ST4302, ST5502, ST6502, ST7502, ST8602, RM6503, RM7503, RM8603, RP8603, RP7503, RP6503, RE6503, RE8603, RE7503, RM6504 , RM7504 , RM8604 , RP6504, RP7504, RP8604, RE6503A, RE7503A, RE8603A, RE6504 , RE7504 , RE8604

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