If the projector model you have is BenQ GV1, GS2, or TK810, please follow the steps to fix the issue.
STEP 1
Connect the projector to the internet and follow the user manual to update the projector firmware to the latest firmware version
STEP 2
Click “App Store” on the home screen
STEP 3
Select and install “CCast”
If the projector model you have is BenQ E600/E800 series, please follow the steps to fix the issue.
STEP 1
Connect the projector to the internet and follow the user manual to update the projector firmware to the latest firmware version
STEP 2
Go to “All Apps” on the home screen, and select “BenQ Suggest”
STEP 3
Go to “Education” and select and install “Google Cast Patch”