Welcome to BenQ Europe

BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

How can I change my BenQ cookie settings?

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

Please check your cookie settings below and turn on any cookies you’re happy with.

“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.

If you've chosen to block third-party cookies on your browser, your cookie preferences won't carry over from benq.eu to benq.xx and vice versa. Please make sure to set your cookie preferences in both places.

  • On

    Strictly necessary cookies

    These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided.

    See list of strictly necessary cookies

  • On

    Off

    Functional cookies

    These cookies allow the website to remember choices you make to give you better functionality and personal features.

    See list of functional cookies

  • On

    Off

    Performance cookies

    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies.

    See list of performance cookies

BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

Cookie Settings Find More
    Search history Clear

Why can't my device be bound to another admin account and is still showing as bound to the previous admin account?

03-05-2021

  1. Login to your AMS Web using the admin account, then find the IFP and remove it. 
  2. Login to your DMS Cloud with the admin account, then find the IFP and remove it.
  3. Do a factory reset on the IFP.
  4. Re-bind the IFP with the DMS Client app.
  5. Add the IFP to the AMS service again.
  6. Enable the AMS service on the IFP.

Applicable Models

CP6501K, CP8601K, RE6501, RE7501, RE8601, RM5501K, RM5502K, RM6501K, RM6502K, RM7501K, RM7502K, RM8601K, RM8602K, RM8602S, RP6502, RP7501K, RP7502, RP8602, X Sign Broadcast, Account Management System, DMS (Device Management Solution), RM6503, RM7503, RM8603

Show less arrow-up

Was this information helpful?

Yes No

Contact Us

We would love to hear from you.

Email Us

Subscribe to our Newsletter

Registered Address

BenQ UK Ltd.

14th Floor 33 Cavendish Square, London W1G 0PW United Kingdom

Tel: +44-870-850-4417

Fax: +44-870-850-4418

Or find your local office

Follow Us

BenQ UK

BenQ UK Business & Education
Solutions
Education Corporate Retail Restaurant Hospitality Transportation Exhibition Museums
Products
Digital Signage Interactive Displays Projectors Monitors Wireless Presentation Software
Resources
Trends and Knowledge Succes Stories News and Events Projector Calculator Find Your Perfect Projector Golf Simulator Projector Finder Golf Simulator Planner
Support
FAQs Downloads Warranty Registration Service Interruption Support
Region and Language
Choose your region About BenQ Business Sustainability
Privacy Policy Product Security Policy | Cookie Policy
Copyright © 2024 BenQ. All rights reserved.
TOP