Welcome to BenQ Europe

BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

How can I change my BenQ cookie settings?

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

Please check your cookie settings below and turn on any cookies you’re happy with.

“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.

If you've chosen to block third-party cookies on your browser, your cookie preferences won't carry over from benq.eu to benq.xx and vice versa. Please make sure to set your cookie preferences in both places.

  • On

    Strictly necessary cookies

    These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided.

    See list of strictly necessary cookies

  • On

    Off

    Functional cookies

    These cookies allow the website to remember choices you make to give you better functionality and personal features.

    See list of functional cookies

  • On

    Off

    Performance cookies

    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies.

    See list of performance cookies

BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

Cookie Settings Find More
Price Qty

Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just geniune human assistance.

Chat with us today!

Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just geniune human assistance.

Chat with us today!

Why do I get a black screen when I connect my Steam Deck to the monitor via GR10?

07-12-2024

The Steam Deck has two modes: Gaming Mode and Desktop Mode. When you are in Gaming Mode, due to the design of the Steam Deck, connecting the Steam Deck to a monitor or TV will only display the extended screen. If you want to operate the Steam Deck while it is connected to an external monitor, please switch to Desktop Mode. 

Applicable Models

beCreatus GR10 USB4 Steam Deck Dock

Was this information helpful?

Yes No
TOP