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PointWrite™ PT12 Touch Module
Inspiration, Collaboration with BenQ Interactive Touch Technology
Application
Is it ok to use external power supply for PointWrite-PT12? If yes, what is the spec. of the power adaptor?
It is ok to use the adapter 5V/2A for PointWrite-PT12. If the spec is 2.4A, it is also fine. Nevertheless, please make sure not to keep PointWrite-PT12 connecting with power adapter if the projector had been turned off. Otherwise, it may damage the laser module of PointWrite-PT12.
What is the lifetime of Laser module?
The lifetime of laser module is about 8,000 hours.
Does the projector support change slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?
How do I clean my projector lens?
It is normal to have some dust on the lens surface.
Please refer to the below video for a guide to cleaning your projector's lens.
Learn more
Can I use split screen on other devices?
Specification
The Wired remote port is used to connect to a wired remote control. What is the maximum distance supported by the wired remote control?
Further Query
My remote control is not working. What can be done to fix it?
Please follow below steps for troubleshooting:
(1) Check if the remote receiver is turned off by accident in OSD. It should be turned to Front/Top/Front+Top.
(2) Check if the batteries are out of power. Replace both of the batteries with new ones.
(3) Make sure you are not too far away from the projector. Stand within 7 meters from the projector.
(4) Remove the obstacles between the remote control and projector.
For demo, please refer to the tutorial video Learn more
(1) Check if the remote receiver is turned off by accident in OSD. It should be turned to Front/Top/Front+Top.
(2) Check if the batteries are out of power. Replace both of the batteries with new ones.
(3) Make sure you are not too far away from the projector. Stand within 7 meters from the projector.
(4) Remove the obstacles between the remote control and projector.
For demo, please refer to the tutorial video Learn more
3D is not working or getting lost sync on my projector. How can I fix it?
Is it ok to use external power supply for PointWrite-PT12? If yes, what is the spec. of the power adaptor?
It is ok to use the adapter 5V/2A for PointWrite-PT12. If the spec is 2.4A, it is also fine. Nevertheless, please make sure not to keep PointWrite-PT12 connecting with power adapter if the projector had been turned off. Otherwise, it may damage the laser module of PointWrite-PT12.
What is the lifetime of Laser module?
The lifetime of laser module is about 8,000 hours.
Does the projector support change slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?
How do I clean my projector lens?
It is normal to have some dust on the lens surface.
Please refer to the below video for a guide to cleaning your projector's lens.
Learn more
Can I use split screen on other devices?