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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Enabling Interactive Learning

PointWrite™ Interactivity

Overview
Contact Us
Overview Specifications Q&A Downloads Video
Contact Us
Application Specification Further Query

Application

Can PointWrite be applied on 3 sets of projector side by side to create one larger screen?
PointWrite could only support 2 sets of projector and 2 pcs of camera module side by side. PointWrite does not support the 3rd projector and camera module.
How many pens does PointWrite support simultaneously?
PointWrite support up to 4 pens/fingers writing simultaneously.
What is the recommended combination of USB cable by distance?
The recommended combination of USB cable is as followings.
(1) 5 meter distance: normal USB cable
(2) 10 meter distance:
(2-1) single 10 meter USB cable: Become unstable according to the PC
(2-2) 5 meter normal USB cable+ 5 meter repeater cable (3) 15 meter distance
(3-1) 5 meter normal USB cable+ 5 meter repeater cable+ 5 meter repeater cable
(3-2) 5 meter normal USB cable+ 5 meter extend USB cable+ 5 meter repeater cable
(3-3) 10 meter normal USB cable+ 5 meter repeater cable
(4) Above 15 meter: must use repeater cable or hub
What is the suggested limit value of keystone adjustment when the projector is connected to PointWrite-PW21U?
If you overly calibrate the distorted image, it may impact the interactive performance. In order to ensure the optimal writing accuracy, please limit the keystone range within ±1 steps.
Does the projector support change slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?

Learn more
How do I clean my projector lens?
It is normal to have some dust on the lens surface. Please refer to the below video for a guide to cleaning your projector's lens.
Learn more
Can I use split screen on other devices?

Learn more

Specification

What is new for PointWrite-PW21U compared with previous PointWrite modules?
PointWrite-PW21U are with improved features.
(1) Improved interactive performance: dynamic light sensing will sense every second for interference block guarantees smooth writing
(2) Resume when interference disappears
(3) External light literference occurs less
(4) Freezing improvement
(5) Improved writing experience: new algorithm improves jigging issue
Learn more
The Wired remote port is used to connect to a wired remote control. What is the maximum distance supported by the wired remote control?

Learn more

Further Query

My remote control is not working. What can be done to fix it?
Please follow below steps for troubleshooting:
(1) Check if the remote receiver is turned off by accident in OSD. It should be turned to Front/Top/Front+Top.
(2) Check if the batteries are out of power. Replace both of the batteries with new ones.
(3) Make sure you are not too far away from the projector. Stand within 7 meters from the projector.
(4) Remove the obstacles between the remote control and projector.
For demo, please refer to the tutorial video
Learn more
3D is not working or getting lost sync on my projector. How can I fix it?

Learn more
Can PointWrite be applied on 3 sets of projector side by side to create one larger screen?
PointWrite could only support 2 sets of projector and 2 pcs of camera module side by side. PointWrite does not support the 3rd projector and camera module.
How many pens does PointWrite support simultaneously?
PointWrite support up to 4 pens/fingers writing simultaneously.
What is the recommended combination of USB cable by distance?
The recommended combination of USB cable is as followings.
(1) 5 meter distance: normal USB cable
(2) 10 meter distance:
(2-1) single 10 meter USB cable: Become unstable according to the PC
(2-2) 5 meter normal USB cable+ 5 meter repeater cable (3) 15 meter distance
(3-1) 5 meter normal USB cable+ 5 meter repeater cable+ 5 meter repeater cable
(3-2) 5 meter normal USB cable+ 5 meter extend USB cable+ 5 meter repeater cable
(3-3) 10 meter normal USB cable+ 5 meter repeater cable
(4) Above 15 meter: must use repeater cable or hub
What is the suggested limit value of keystone adjustment when the projector is connected to PointWrite-PW21U?
If you overly calibrate the distorted image, it may impact the interactive performance. In order to ensure the optimal writing accuracy, please limit the keystone range within ±1 steps.
Does the projector support change slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?

Learn more
How do I clean my projector lens?
It is normal to have some dust on the lens surface. Please refer to the below video for a guide to cleaning your projector's lens.
Learn more
Can I use split screen on other devices?

Learn more

Service Desk

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