Projector
Monitor
Lighting
Interactive Display | Signage
Remote Work & Learning
Projector
Monitor
Lighting
Interactive Display | Signage
Remote Work & Learning
Store
If you own the PD3420Q, PD2705Q, PD2506Q, SW270C, or SW272Q model, please follow the steps below:
1. Confirm the BenQ model you are using to connect to your Mac.
If you have the PD3420Q or SW270C model, ensure that your firmware
version is V007 (PD3420Q) or V011 (SW270C) or later. To check, go to OSD
menu > System > Information > Version. If not, please contact BenQ
Support for further assistance.
If you have the PD2506Q or SW272Q model, download the Display Quickit
from the BenQ website to upgrade your firmware to the latest version.
2. Confirm the video cable you are using to connect your monitor and Mac.
If you are using a USB-C cable, go to the monitor's OSD menu > System
> USB-C configuration and change the setting from USB 2.0 to USB 3.0/3.1
/3.2 Gen1.
If you are using a USB-C to DisplayPort cable, go to the monitor's OSD menu
> System > Advanced > DisplayPort and change the setting to DP 1.1.
3. In the Display settings in your Mac, Control-click the thumbnail view and
choose Show List to see the available resolutions as a list, and turn on
"Show all resolutions"
4. Once enabled, you will see the resolution options with HiDPI and 2560 x
1440 (default) in macOS.
5. We recommend selecting the resolution with HiDPI or 2560x1440
(Default) to improve the issue of blurry fonts.
Note: Only the Macs with the Apple chip support the HiDPI feature.
For more operation details, please watch the video https://youtu.be/aLMQN6mq-J4
