Welcome to BenQ Europe

BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

How can I change my BenQ cookie settings?

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

Please check your cookie settings below and turn on any cookies you’re happy with.

“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.

If you've chosen to block third-party cookies on your browser, your cookie preferences won't carry over from benq.eu to benq.xx and vice versa. Please make sure to set your cookie preferences in both places.

  • On

    Strictly necessary cookies

    These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided.

    See list of strictly necessary cookies

  • On

    Off

    Functional cookies

    These cookies allow the website to remember choices you make to give you better functionality and personal features.

    See list of functional cookies

  • On

    Off

    Performance cookies

    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies.

    See list of performance cookies

BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

Cookie Settings Find More
Price Qty

Is it normal to hear noise if audio is outputed by Bluetooth when the projector is connected to media device through HDMI cable?

10-04-2019

Regarding the noise issue of your Bluetooth speaker when the media content is transmitted to the projector via HDMI cable, we would like to share some findings with you. The static noise may occur in some scenarios, including the interface is being changed (e.g., the audio signal of the source input transmitted from HDMI input is changed to Bluetooth speaker output), or some metal objects or batteries are placed nearby the Bluetooth speaker. As the static noise would be most noticeable when the volume of the speaker is set at high levels, we suggest you try the following steps to improve the symptom: 

 

1. Lower the volume level of the Bluetooth speaker.

2. Use the built-in speaker of the projector to get rid of the static noise.

 

If you have any questions, please contact your local BenQ support team for further assistance.



Applicable Models

GS2

Was this information helpful?

Yes No
TOP