Projector
Monitor
Lighting
Interactive Display | Signage
Remote Work & Learning
BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.
Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.
Please check your cookie settings below and turn on any cookies you’re happy with.
“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.
If you've chosen to block third-party cookies on your browser, your cookie preferences won't carry over from benq.eu to benq.xx and vice versa. Please make sure to set your cookie preferences in both places.
On
These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided.
On
Off
These cookies allow the website to remember choices you make to give you better functionality and personal features.
On
Off
These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies.
BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.
Please note due to a high volume of orders, processing times may be longer than usual
Enter our shop hereProjector
Monitor
Lighting
Interactive Display | Signage
Remote Work & Learning
Projector
Monitor
Lighting
Interactive Display | Signage
Remote Work & Learning
Wireless PresentationStore
Step 1. Check the specifications of your monitor and find out whether it comes with a built-in speaker.
Step 2. Make sure to plug and connect the correct port on the monitor.
a. If the headphone or external speaker is connected to your monitor, try to remove it.
b. For the output source via HDMI and DisplayPort, audio will transmit through HDMI and DisplayPort and USB-C cable.
Step 3. Check the sound settings on your computer (Windows/Mac)
Windows:
3.1 a. Go to Windows settings, select System, then click the sound option. Choose the output device from the monitor, then adjust the volume.
3.1 b. When you cannot find your monitor on the output device list, unplug and replug the cable.
Mac:
3.2 a. Go to Mac settings, then click the Sound option. Choose the output device from the monitor, then adjust the volume.
3.2 b. When you cannot find your monitor on the output device list, unplug and replug the cable.
Step 4. Check the volume settings of your monitor
Menu > Audio > Speaker
Step 5. If the program you are using (such as games, video software, or media player software) still cannot produce sound from the monitor's built-in speakers, please try restarting the program or restarting the operating system.
For more detail, refer to the video link:
Applicable Models
BL2205PT, BL2283, BL2381T, BL2405HT, BL2405PT, BL2411PT, BL2420PT , BL2423PT, BL2480, BL2480T, BL2483TM, BL2485TC, BL2490, BL2581T, BL2706HT, BL2711U , BL2780, BL2780T, BL2783, BL2785TC, BL2790QT, BL3290QT, EL2870U, EW2480, EW2770QZ, EW2775ZH, EW277HDR, EW2780, EW2780U, EW2780Q, EW2880U, EW3270U, EW3270ZL, EW3280U, EW3880R , EX240, EX240N, EX2510, EX2510S, EX270M, EX270QM, EX2710, EX2710S, EX2710R, EX2710U, EX2780Q, EX3210R, EX3210U, EX3410R, EX3415R, EX480UZ, GW2486TC, BL2486TC, BL2786TC, BL2790, EX2710Q, GL2450HT, GL2460BH, GL2460HM, GL2580HM, GL2706PQ, GL2760H, GL2780, GW2270, GW2270HM, GW2280, GW2283, GW2470HM, GW2470HL, GW2480, GW2480L, GW2480T, GW2485TC, GW2490, GW2760HL, GW2760HS , GW2765HT, GW2780, GW2780T, GW2785TC, GW2786TC, GW2790, GW2790QT, GW3290QT, PD2500Q, PD2506Q, PD2700Q, PD2700U, PD2705Q, PD2705U, PD2705UA, PD2710QC, PD2720U, PD2725U, PD3200Q , PD3200U, PD3205U, PD3205UA, PD3220U, PD3225U, PD3420Q, RD240Q, GW2786TC, BL2786TC, MA270U, MA320U, PD2706QN
Show more
Show less
Thanks for letting us know. How would you describe this FAQ?
Thanks for your feedback!