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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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My USB type-C laptop is not working with WDC10C. What can I do to fix it?

10-04-2019

1. Please make sure if your laptop's USB type-C supports DisplayPort / ALT mode. For any type-C products, DisplayPort / ALT mode is a MUST to do wireless presentation.

2. Please make sure your laptop is not connecting other devices besides WDC10C. The laptop might fail to power on WDC10C because of other devices' power consumption.

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