Price Qty

Why can't the speaker be turned on?

06-06-2024

Please make sure that: 

  1. You are using the BenQ AC power adapter that came with the speaker.
  2. The speaker is connected to a working AC (mains) outlet to restore the battery to operational mode and charge the battery.
  3. You have performed a hard reset by holding the power button for 10 seconds. 

Was this information helpful?

TOP