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LU9715 8000lms WUXGA Large-Venue
Laser Projectors from the World’s No.1 DLP Brand
Application
Is it normal that the power LED flashes orange for around 10 seconds then becomes solid red, after the projector is turned on?
Yes, it is normal. When network standby mode is enabled, the power LED will flash until the power supply becomes stable.
In OSD display, there is pincushion/ barrel option. May I know what is it?
When you select pincushion/barrel in OSD, then press direction key, you will see the image to become pincushion or barrel.
When you press right key (value>0), the image will be in barrel shape.
When you press left key (value<0), the image will be in pincushion shape.
When you press right key (value>0), the image will be in barrel shape.
When you press left key (value<0), the image will be in pincushion shape.
Is LU9715 equipped with ID SET feature for remote controller?
Units manufactured after Aug., 2016 are equipped with this feature. Please contact with local BenQ authorized service center for firmware upgrading if your LU9715 is without this feature.
How do I clean my projector lens?
It is normal to have some dust on the lens surface.
Please refer to the below video for a guide to cleaning your projector's lens.
Learn more
Specification
Is the baud rate of the projector changeable?
No. The default baud rate is 9600 and cannot be changed.
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The Wired remote port is used to connect to a wired remote control. What is the maximum distance supported by the wired remote control?
Further Query
Is the baud rate of the projector changeable?
No. The default baud rate is 9600 and cannot be changed.
Learn more
The Wired remote port is used to connect to a wired remote control. What is the maximum distance supported by the wired remote control?
My remote control is not working. What can be done to fix it?
Please follow below steps for troubleshooting:
(1) Check if the remote receiver is turned off by accident in OSD. It should be turned to Front/Top/Front+Top.
(2) Check if the batteries are out of power. Replace both of the batteries with new ones.
(3) Make sure you are not too far away from the projector. Stand within 7 meters from the projector.
(4) Remove the obstacles between the remote control and projector.
For demo, please refer to the tutorial video Learn more
(1) Check if the remote receiver is turned off by accident in OSD. It should be turned to Front/Top/Front+Top.
(2) Check if the batteries are out of power. Replace both of the batteries with new ones.
(3) Make sure you are not too far away from the projector. Stand within 7 meters from the projector.
(4) Remove the obstacles between the remote control and projector.
For demo, please refer to the tutorial video Learn more
May I know the version of DisplayPort of LU9715?
The version of LU9715 DisplayPort is 1.1a.
How does LU9915 3D sync in/ out feature work with other device?
3D sync in is for some scenarios that need to link two or more projectors for displaying 3D content. It can receive the 3D sync. signal from the source (ex. computer’s display card) or another projector.
For example, multiple projectors to display a blended (extended to wider screen) 3D picture, the projectors needed to be synchronized.
Or for using 2 projectors to display one 3D picture (overlapped for brighter picture) and each projector is responsible for one eye’s picture (one for right eye and one for left eye).
For example, multiple projectors to display a blended (extended to wider screen) 3D picture, the projectors needed to be synchronized.
Or for using 2 projectors to display one 3D picture (overlapped for brighter picture) and each projector is responsible for one eye’s picture (one for right eye and one for left eye).
As Abobe Flash support ends at the end of Dec 2020, the Crestron network interface will no longer work after that. Is there any solution for this?
3D is not working or getting lost sync on my projector. How can I fix it?
Is it normal that the power LED flashes orange for around 10 seconds then becomes solid red, after the projector is turned on?
Yes, it is normal. When network standby mode is enabled, the power LED will flash until the power supply becomes stable.
In OSD display, there is pincushion/ barrel option. May I know what is it?
When you select pincushion/barrel in OSD, then press direction key, you will see the image to become pincushion or barrel.
When you press right key (value>0), the image will be in barrel shape.
When you press left key (value<0), the image will be in pincushion shape.
When you press right key (value>0), the image will be in barrel shape.
When you press left key (value<0), the image will be in pincushion shape.
Is LU9715 equipped with ID SET feature for remote controller?
Units manufactured after Aug., 2016 are equipped with this feature. Please contact with local BenQ authorized service center for firmware upgrading if your LU9715 is without this feature.
How do I clean my projector lens?
It is normal to have some dust on the lens surface.
Please refer to the below video for a guide to cleaning your projector's lens.
Learn more
