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PointWrite™ PW30U Touch Module
Inspiration, Collaboration with BenQ Interactive Touch Technology
Application
How do I clean my projector lens?
It is normal to have some dust on the lens surface.
Please refer to the below video for a guide to cleaning your projector's lens.
Learn more
Specification
Why can't PointWrite driver be activated after installation?
The PointWrite driver will not be activated until it detects the camera module. After installing PointWrite driver, do not activate it until a camera module is connected to the computer. After the camera module is detected, PointWrite driver will be activated.
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The Wired remote port is used to connect to a wired remote control. What is the maximum distance supported by the wired remote control?
Further Query
Why can't PointWrite driver be activated after installation?
The PointWrite driver will not be activated until it detects the camera module. After installing PointWrite driver, do not activate it until a camera module is connected to the computer. After the camera module is detected, PointWrite driver will be activated.
Learn more
The Wired remote port is used to connect to a wired remote control. What is the maximum distance supported by the wired remote control?
My remote control is not working. What can be done to fix it?
Please follow below steps for troubleshooting:
(1) Check if the remote receiver is turned off by accident in OSD. It should be turned to Front/Top/Front+Top.
(2) Check if the batteries are out of power. Replace both of the batteries with new ones.
(3) Make sure you are not too far away from the projector. Stand within 7 meters from the projector.
(4) Remove the obstacles between the remote control and projector.
For demo, please refer to the tutorial video Learn more
(1) Check if the remote receiver is turned off by accident in OSD. It should be turned to Front/Top/Front+Top.
(2) Check if the batteries are out of power. Replace both of the batteries with new ones.
(3) Make sure you are not too far away from the projector. Stand within 7 meters from the projector.
(4) Remove the obstacles between the remote control and projector.
For demo, please refer to the tutorial video Learn more
3D is not working or getting lost sync on my projector. How can I fix it?
How do I clean my projector lens?
It is normal to have some dust on the lens surface.
Please refer to the below video for a guide to cleaning your projector's lens.
Learn more
