Welcome to BenQ Europe

BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

Please check your cookie settings below and turn on any cookies you’re happy with.

“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.

If you've chosen to block third-party cookies on your browser, your cookie preferences won't carry over from benq.eu to benq.xx and vice versa. Please make sure to set your cookie preferences in both places.

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    These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided.

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    These cookies allow the website to remember choices you make to give you better functionality and personal features.

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    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies.

    See list of performance cookies

BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
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How to find my product serial number?
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Warranty Claims require valid proof of purchase. If it is determined the product is out of warranty, BenQ can perform repairs for a fee.

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Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV

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If you already have a case open with BenQ customer support, please enter the RMA number for that case here.

Customer Data
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Shipping Address
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After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

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Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
*
*
*
How to find my product serial number?
*
*

Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV

upload Created using Figma Upload files
Customer Data
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After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

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Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
*
*
*
Customer Data
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After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

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Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
*
*
*

Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV

upload Created using Figma Upload files
Customer Data
*
*
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After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

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Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
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You may first track your order here:
https://shop.benq.eu/eu-buy/trackorder#_ga=2.20842619.212886044.1601948579-2103268078.1601948579
If you still have questions, please fill-in the form.
After you place the order, you have 6 hours to cancel it before the order is processed to the warehouse. To cancel your order, please provide the information below.
BenQ will accept return requests for the purchases on our official websites within 30 days of purchase. Product that arrive damaged must be reported to us within 5 business days in order to be eligible for a full refund. All product returned to BenQ must be in original packaging with all original items that came with the box. Please fill in below information to request a Return Merchandise Authorization (RMA). Once it is processed, you will receive a RMA number to return the product. Refunds will be issued once the returned items are received at the BenQ warehouse, and take 7-10 working days to process. We will not refund the shipping charge on original orders if it applies.
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Customer Data
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After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

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