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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just genuine human assistance.

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Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just genuine human assistance.

Chat with us today!

Why can't the speaker synchronize with the voice assistant of a connected device?

05-30-2022

1. Check if your device is connected with treVolo U through Bluetooth. 

2. Unmute your microphone.

3. Confirm that the voice assistant of your device is turned on. 

In addition, please note that : 

A. Actual usage will vary depending on the voice assistants of different devices, as not all voice assistants are supported.

B. For iOS Siri there may be a delay of up to 2 seconds. Please repeat your command if the problem occurs.

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