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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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How to connect my keyboard/mouse to the BenQ monitor? Why isn't my keyboard/mouse working on the monitor’s built-in USB hub?

10-07-2024

To utilize the USB-A (rectangular) ports on your monitor, a USB connection between your computer and the monitor is necessary. You can establish this connection in one of two ways:

 

  • USB-C Connection: If your computer supports USB-C, you can connect it to the monitor using a USB-C to USB-C cable. This option also supports video transmission.

 

  • USB-B Connection: Use the included USB-A to USB-B cable. Connect the USB-A end to your computer and the USB-B end to the monitor. This method is suitable if you are using an HDMI or DisplayPort cable for video transmission.

 

Once the USB connection is established, the monitor’s built-in USB hub will be activated, allowing you to connect and use USB devices, such as a keyboard or mouse, through the monitor’s USB-A ports.

Applicable Models

PD2720U, PD3220U, PD2725U, BL2381T, BL2420PT , BL2581T, BL2790QT, BL3290QT, EW3880R , EX240, EX270M, EX270QM, EX2710Q, EX2710R, EX2710U, EX3210R, EX3210U, EX3410R, EX3415R, EX480UZ, GW2790QT, GW3290QT, PD2500Q, PD2506Q, PD2700Q, PD2700U, PD2705Q, PD2705U, PD2705UA, PD2706U, PD2706UA, PD3200Q , PD3200U, PD3205U, PD3205UA, PD3420Q, PV3200PT - Currently unavailable, SW240, SW2700PT, SW270C, SW271, SW271C, SW272Q, SW272U, SW320, SW321C, PD3225U, RD240Q, SW242Q, EX321UX, RD280U, RD280UA, RD320U, RD320UA, MA270U, MA320U, PD2706QN, EX271U

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