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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just genuine human assistance.

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Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just genuine human assistance.

Chat with us today!

What can I do if the video image is not clear?

03-31-2023

Please make sure the ideaCam lens is clean, and makes sure that focal point are properly adjusted, and finally make sure that the environment has sufficient lighting. 

Applicable Models

ideaCam S1 Pro, ideaCam S1 Plus

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