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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Why can't I switch to other color modes on my monitor when connected a Mac or Windows device and using Display Pilot software?

09-08-2023

When the monitor receives an HDR (High Dynamic Range) signal, it will automatically switch to HDR mode for the best display performance, and the other color modes will be greyed out.

You may turn off HDR in the OS to switch the monitor to other color modes.

Please refer to these instructions for handling HDR in your OS.

Mac

Windows

Problem description:

Applicable Models

Display Pilot, PD2725U, PD2720U, PD3220U, PD3420Q, PD2506Q, PD2500Q, PD2706U, PD2706UA, PD2705U, PD2705UA, PD2705Q, PD2700U, PD2700Q, PD3205U, PD3205UA, PD3200U, PD3200Q , PD3225U

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