Welcome to BenQ Europe

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If you've chosen to block third-party cookies on your browser, your cookie preferences won't carry over from benq.eu to benq.xx and vice versa. Please make sure to set your cookie preferences in both places.

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    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies.

    See list of performance cookies

BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just geniune human assistance.

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Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just geniune human assistance.

Chat with us today!

Why can't I find the speaker in the app?

06-06-2024

Ensure that the speaker is turned on, and then restart the app. Also note that:

  • If you are still unable to find your speaker, restart the speaker, reconnect via Bluetooth, and then move your device closer to the speaker.
  • Stop viewing any online content and end any calls on your mobile device while the app is searching for your speaker. This will make the connection process go more smoothly.

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